Customer Service 101
About Course
Understanding customer needs is paramount in delivering excellent customer service. It forms the foundation for building strong customer relationships and ensuring customer satisfaction.
Who is a customer?
Understanding customer needs
What do customers generally need?
Why is understanding customer needs important?
Do you need tailored customer service training for your personal development or for your team? This is the right course you need. Enroll now and boost your customer service expertise.
Course Content
Customer service
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Customer Service 101
00:00 -
Understanding Customer Needs
00:00 -
Customer Service 101 – 2
00:00
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