Customer Service 101 – Free

Last Updated : May 28, 2024
3 Lessons
3 Enrolled

About Course

Understanding customer needs is paramount in delivering excellent customer service. It forms the foundation for building strong customer relationships and ensuring customer satisfaction.

Who is a customer?

Understanding customer needs

What do customers generally need?

Why is understanding customer needs important?

Do you need tailored customer service training for your personal development or for your team? This is the right course you need. Enroll now and boost your customer service expertise.

Course Content

Customer service
Customer Service

  • Customer Service 101
  • Understanding Customer Needs
  • Customer Service 101 – 2

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Free Value Creation Course


Customer Service 101


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